Our commitment: 9bbd bat believes your privacy is a fundamental right. We respect that right and handle your information with full responsibility.
1. Scope & Applicability of This Policy
This Privacy Policy ("Policy") applies to the 9bbd bat website, mobile application, and all associated digital services. It takes effect whenever you use our platform — whether or not you are registered.
9bbd bat operates under an international gaming license. This policy has been developed in accordance with international data protection standards (GDPR-aligned principles). Our goal is to be fully transparent with you — what data is collected, why it is collected, and how long it is retained.
This policy was written in Bengali for the convenience of Bangladeshi users. In the event of any discrepancy, the English version shall prevail.
2. What Data We Collect
9bbd bat may collect the following types of information:
| Data Type |
Example |
When Collected |
| Identity Information |
Name, date of birth, national ID number |
During registration and KYC verification |
| Contact Information |
Email address, mobile number |
At Registration |
| Financial Information |
Mobile banking number, transaction history |
During deposits and withdrawals |
| Device Information |
IP address, browser type, OS version |
Automatically collected while using the platform |
| Usage Information |
Login time, game history, and betting activity |
Per session |
| Communication History |
Support tickets, chat logs |
When Contacting Support |
Full card numbers and bank PINs are never stored on 9bbd bat's servers. All payment information is handled by the payment gateway.
3. Purpose of Data Use
9bbd bat uses the data it collects solely for the following purposes:
- Account Management: Registration confirmation, login verification, and maintaining the security of your account.
- Identity Verification (KYC): Identity verification in compliance with regulatory requirements for the prevention of financial crime and fraud.
- Transaction Processing: Successfully processing deposit receipts and withdrawal transfers.
- Service Improvement: Reviewing platform performance and improving the user experience.
- Support Services: Contact history is used to resolve issues quickly and accurately.
- Legal obligation: Providing required information in compliance with orders from regulatory authorities or courts.
- Responsible Gaming: Detecting unusual betting patterns to support players who may be at risk.
Your data will not be used for any marketing or third-party advertising purposes without your explicit consent.
4. Data Retention & Technical Security
9bbd bat follows the highest industry standards for data storage and protection:
256-bit SSL/TLS 1.3
All data transmissions are encrypted
AES-256 Storage
Data stored on servers is encrypted
Firewall Protection
Unauthorized access fully blocked
Regular Security Audits
Third-Party Penetration Testing
Data retention periods depend on the type of data. Account information may be retained for up to 5 years after account closure in accordance with regulatory requirements. Betting history is kept for up to 3 years as required by transaction-related legal obligations.
5. Sharing Data with Third Parties
9bbd bat does not sell your personal data to third parties under any circumstances. However, information may be shared in the following limited situations:
- Payment provider: Payment providers such as bKash, Nagad, and Rocket receive only the minimum data necessary to complete transactions.
- Game Providers: Licensed game providers such as Evolution Gaming and Pragmatic Play may receive anonymized data for the purpose of operating games.
- Legal requirement: Disclosure of information is legally required when ordered by a court or upon a valid request from a government authority.
- Fraud Prevention: Information may be disclosed to regulatory authorities in connection with investigations into money laundering or serious fraud.
Even in the cases above, only the minimum necessary information is shared. All partner organisations are bound by confidentiality agreements.
6. Cookies & Tracking Technologies
9bbd bat uses cookies and similar technologies on its website and app. Cookie types and their purposes:
- Essential Cookies: Used to maintain login sessions and ensure platform security. Disabling these cookies will prevent the platform from functioning properly.
- Functional Cookies: Used to remember your preferences, such as language and theme.
- Analytics cookies: To understand which parts of the platform are used most. All data is fully anonymized.
You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features.
7. Your Data Rights
As a 9bbd bat user, you have the following rights:
Right to Know
You can view what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
After account closure, you may request deletion of your data once the legally required retention period has expired.
Right to Object
The right to opt out of marketing communications and to object to certain types of processing.
Right to Portability
You may request an export of your data in a standard, portable format.
Right to Restriction
You may request that the processing of your data be restricted under certain circumstances.
To exercise these rights Help Center Contact us or email privacy@9bbdbat.com. All requests will be responded to within 30 days of receipt.
8. Protection of Minors
9bbd bat does not knowingly collect data from or provide services to minors (under 18). Our protective measures include:
- Age is verified at registration, and users under 18 are not permitted to create an account.
- Age is re-verified through a national ID card during KYC verification.
- Parents or acquaintances who notice a minor using the platform are encouraged to notify us.
- If a minor's data is collected inadvertently, it will be deleted immediately and the associated account will be closed.
If you become aware that a minor you know is using 9bbd bat, please contact us. We will take prompt action.
9. Changes to the Privacy Policy
9bbd bat may update this Privacy Policy from time to time. When changes are made:
- For minor changes, only the "Last Updated" date at the top of the page will be revised.
- In the event of significant changes, registered users will be notified by email and an announcement will be posted on the platform.
- Continued use of the service after any changes takes effect will be considered acceptance of the updated policy.
- If you do not agree to the updated policy Help center's Your account can be closed through the support channel.
Previous versions of this policy are also available upon request.
10. Contact Us
For any privacy-related questions or requests, please get in touch with us:
Email
privacy@9bbdbat.com
Response Time
Within 30 Days
Last reviewed: This privacy policy was last updated on 1 July 2026.